We teach your staff how to configure and operate PiWerx, so you become completely self-sufficient via our user documentation, online training, and /or on-site visits.
PiWerx gives maximum flexibility and is very easily modified. It creates a low-code environment.
You can start with a pilot and then expand and extend to create the final production model.
Once installed, there is no requirement for any Information Technology personnel to be involved as trained administrators can manage the PiWerx environment.
Deployment:
Being a web-based system, PiWerx is simple to set up and can be very quickly deployed in the cloud or on-site.
A configuration session with your key administrative staff will gather the relevant corporate data and user setup.
PiWerx will engage with your IT personnel concerning any data interfaces and/or links.
Gathering the Data and Business Rules:
PiWerx recommends the use of the AI system ChatGPT to assist in the gathering of business rules and operational data. In this case, ChatGPT would be installed inside your organisation to ensure that only your data is interrogated. Together we construct a series of structured questions to retrieve the relevant data.
The responses and answers, including the structure of the received data, are reviewed for accuracy and usability by your key staff.
Adjustments are made until there is a collective agreement on having a workable solution (e.g. a section could be just focused on the policy aspects).
This method significantly quickens up this vital business analysis process thereby saving time and costs.
Where it is not possible or relevant to use ChatGPT, a project team will be assembled to gather and review all of the relevant documentation.
Before this task a structure is created including a guiding document outlining the type and sort of data points, rules, policy, Governance and operational aspects to be retrieved.
This means the process can be sectionalized so that all the data from each focus point is retrieved.
The output from this business analysis phase is then reviewed and adjusted until a workable solution has been created.
During this data gathering and business analysis process, we are investigating and locating the following types of structures and data:
Current user documentation
Operational rules
Policy requirements
Governance aspects
Sign off points
Sign off personnel
Required decisions
Information flows
Documentation to be gathered
External links that may be required during the processing flows
Existing systems and their operational aspects and available documentation
Required outputs (i.e. purchase requisition)
Interfaces to downstream systems
From the above data, we create a draft and first model of a PiWerx process flow. It is fully reviewed and tested. The documented flow is first walked through with the key administrators to ensure that all of the steps have been considered.
Then a live PiWerx straw man model is built from that reviewed documentation.
This model is then subject to rigorous testing.
Adjustments can be easily made at any time.
A live data test is then run using an old but valid data set.
The above processes will be run and re-run until the group has confidence that the new PiWerx system is ready for production.
User Help documentation is constructed. This Help data is about providing users with information about why they are completing a particular step and its importance. They don’t need help with information about how the system works, because it is a guidance system.
Finally staff training and go live.
Partners:
If necessary PiWerx can use consulting partners to gather the internal data and create the required business structures, rules, and data-gathering questions which will be used to create the PiWerx process flow solution.
However, your existing staff, utilising ChatGPT along with assistance from PiWerx personnel will also be just as capable of the data gathering and business analysis processing tasks. The choice of using internal and/or external personnel is more about your staff availability.
Once administrators are trained in the use of PiWerx, they will also be able to complete the required business structures, rules, and data-gathering questions as well as build the PiWerx data process flow live model.
Support and Maintenance Services:
Software updates are provided free as part of the software license fees
PiWerx provides support and maintenance services as part of the software license fees.
Requested enhancements to the PiWerx software may be charged at PiWerx standard daily rates. We will provide a quotation and expected deployment timeline on request.
